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How coffeeking66 Handles Your Personal Data

This Privacy Policy sets out exactly what data coffeeking66 collects when you open an account, make a deposit via Touch 'n Go eWallet or Boost, and use our lobby.

Account data kept secureTouch 'n Go eWallet, Boost, GrabPay activity logged only for your transactionsNo data sold to third partiesYou can request access or deletionContact our support team directly
coffeeking66 How coffeeking66 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security is not a checkbox for us — it shapes how account data flows through every part of the platform. From the moment you tap to deposit via GrabPay or Boost through to how your session history is stored, we apply consistent controls. Players in George Town and across Malaysia access the same protections. Here is how each area works in practice.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby view. Analytics cookies collect aggregate data only — no individual browsing profile is sold or shared with advertisers.

Account Security

Login is protected by a one-time password (OTP) sent to your registered mobile number. Any password change or withdrawal request triggers a fresh OTP check before the action is processed.

Data Retention

Active account data is held for the life of your account. If you request closure, we erase non-mandatory data within a reasonable period and retain only what applicable law requires us to keep.

Third-Party Sharing

We share transaction references with payment processors — Touch 'n Go eWallet, Boost, GrabPay — only to the extent needed to complete or verify your transaction. No marketing data is passed to those providers.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about the data we hold on your account, want to correct something, or need to raise a concern about how your information has been handled, our support team is the right first stop. You can reach us through live chat on the site, by email, or through the in-account messaging tool — all three paths go to the same team.

Team online

Live Chat

Start a live chat session from any page on coffeeking66. Our team can pull up your account record and address data questions directly during the session.

Email Support

Send your data request or privacy concern by email. Include your registered account email so we can locate your record and respond to the right profile.

In-Account Messaging

Log in, head to the account section and use the messaging tool there. This channel is tied to your verified account, so identity checks are quicker and responses arrive faster.

Your Privacy Rights at coffeeking66

Real questions about how your data is handled deserve direct answers. Below we cover the access, correction and deletion rights that apply to your coffeeking66 account, along with how cookies work and what happens to your payment records.

We collect your name, email address and contact number at registration. Once you start transacting, we also log deposit and withdrawal records — including the payment method used, whether that is Touch 'n Go eWallet, Boost or GrabPay — along with timestamps and transaction references.

Yes. Send a data access request via live chat or email with your registered account email. We will compile what we hold on your profile and respond through the same channel. Identity verification is required before we release any record.

Head to the account section after logging in and update any field you can edit directly. For fields that are locked after verification — such as your registered name — contact support through live chat or in-account messaging and our team will walk you through the correction process.

You can request deletion. We erase non-mandatory data when an account is closed. Some records — such as transaction history — must be retained for the period required by applicable law. We will tell you clearly which data we can remove and which we are obliged to keep.

We share only what is necessary. Payment processors like Touch 'n Go eWallet, GrabPay and Boost receive transaction references to complete or verify your deposits and withdrawals. No personal profile or browsing data is sold or passed to advertisers.

Non-essential cookies — analytics and preference cookies — can be declined via your browser settings. Blocking session cookies will affect login persistence, so we recommend keeping those active. Changes take effect from your next visit to the site.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.